Privacy notice
Who we are. Fareham Clutch Centre is a trading name of Brookswood Automotive LTD (Brookswood Automotive), registered in England and Wales, company number 14569886, at 4-6 Hackett Way, Fareham, Hampshire, PO14 1AJ. Fareham Clutch Centre is part of Brookswood Automotive, and every job is carried out by Brookswood Automotive LTD at that address.
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Who is responsible for your data
Fareham Clutch Centre is a trading name of Brookswood Automotive LTD ("we"), which trades as Brookswood Automotive. Brookswood Automotive LTD is the controller of the personal information you give us through this website. Our address is 4-6 Hackett Way, Fareham, Hampshire, PO14 1AJ. You can contact us about your data at info@brookswoodautomotive.co.uk.
Enquiries made on this website are handled by the same team, and kept in the same customer records, as enquiries made to Brookswood Automotive directly.
What we collect
- What you enter in our enquiry form: your registration, your name, your mobile number, your email address if you give it and, if you ask us to collect your car, the postcode to collect from.
- If you enter your mobile number but don’t press send, we keep what you entered so we can call or text you once to help with your quote.
- How you found us, such as the advert or search that brought you here, so we know which advertising works.
- If you accept cookies, analytics and call tracking data. See our cookie policy.
Why we use it
To reply to your enquiry, price and arrange work on your vehicle (taking steps at your request before a contract), and to understand which of our advertising is working (our legitimate interests, or your consent where cookies are involved).
Who we share it with
We use trusted providers to run this website and handle enquiries, including our website host, our customer records system, our email provider and our marketing agency. They only use your information on our instructions. We never sell your data.
Call recording
Calls to the number on this website may be recorded for training and quality purposes, and to see which adverts lead to calls.
How long we keep it
Enquiries that do not turn into work are deleted within 24 months. Records of work on your vehicle are kept for as long as the law requires.
Your rights
You can ask for a copy of your data, ask us to correct or delete it, or object to how we use it. Email us at info@brookswoodautomotive.co.uk. If you are unhappy with our response you can complain to the Information Commissioner's Office at ico.org.uk.